Should You Write to Women Differently Than Men?

By Michael Stelzner

Last week I was training a group of aspiring white paper writer’s at a major corporation. I had just finished talking about how to build profiles for the ideal reader of a white paper.

A lady in the audience asked, “Why does gender matter?”

I could tell by the look on her face, her request was more of a challenge than a question.

Before I address her challenge here, I’d like to ask you, “Is there any value in understanding the age and gender of your readership?”

I did not want to come out and say it, but I was “thinking” that women and men are different. If you doubt that, then just ask my wife if she thinks differently than I do.

What I said was this:

It’s useful to build a mental image in your mind of that ideal reader. For example, does the reader have a job title that is generally held by older males, younger females, or is it a task that is mixed?

If you are a younger female writing to older men, you may want to have someone who “fits” the profile examine your work to ensure your writing resonates with your target audience.

If you are a male writing to an audience of mostly females, likewise you should check your work with people who fit into that target demographic.

While gender alone is NOT all you should examine, if it’s part of the reader profile, it must not be overlooked.

Here’s another example. I am working on “covert” project that is targeting mostly women. After getting some feedback, I realized my writing was far too aggressive (i.e.; I was using terms that resonate more with men, such as ‘terminate,’ ‘eliminate,’ …).

After changing some of the language to appeal to my audience, I read it to some females. They found the result very engaging. Although not scientific, this is a very small example of how understanding the gender of your ideal reader can have an impact on the success of your writing.

What say you?

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  • There is a big difference between men and women. Females are more emotional creatures, as for the males they stick to the logical approach. While writing one should keep in mind this difference and choose the target audience correctly to succeed.
  • Interesting post. Being a women in what would say an aggressive male oriented field I do agree with the gentle mentality that marketing does need to promote differently to females than to males.

    I also agree with Loquacity in that the product (and I would add the location) would also dictate how the product is presented. My mind, attitude and behavior is different at work than it is at home. So the softer’ verbiage might be okay at home and not at work.
  • Mary
    Great question! And interesting comments. Like Bonnie S., I grew up in the sixties, and gender rights are still an issue to Boomers. I also agree with Loquacity's quite rational response. Now, I'm wondering how my students would answer the question. I teach Communication in Business at a local university, and my students (mostly Gen Y) have a hard time adapting their writing to any audience other than themselves.
  • You were right...It hasn't value who you are!!
  • Women and men are totaly different...I think when writing for women we must approch their emotion, but we can't do the same with men. Logical approach works better for men.
  • Absolutely! Boy talk versus girl talk are two totally different things. You raise a very good point regarding identifying your target audience and tailoring the language used to engage them accordingly. Different strokes for different folks!
  • I think women get something different that men do, that is why it is necessary to write for them in different words
  • Ntarugera François
    Mike:

    Though you have met tough time during your training,but you have been also inspired by the question Should you write differently to women than men?
    I as a journalist who have perfoming in different domain, I do not share the same view of writing differently to women than men because men also are different. Any wat you gave a home work for the week-end

    Ntarugera
  • In marketing in general - yes, there is a difference. For some products, those differences are massive (think personal hygiene products, health services, and clothing). This is because there is a big difference in the way that men and women use those products, and in the way that men and women go through the purchasing decision for those products. In other marketing instances (grocery items, electronics and vehicles, for example), there is little difference between the sexes in either the use of the products or the purchase decision.

    In the case of white papers, the writer (or marketer) needs to evaluate how their customer is going to use the paper (the product). If the paper discusses female reproductive health, and it is intended to be read by patients, then you can safely assume that mostly women will be reading it, and should therefore target them directly - use 'softer' verbiage, describe your concepts in plain language, use a layout and design that is visually pleasing. If the same paper is designed to be read by GPs (who, for the sake of argument, may be split 50/50 between male and female), then write for the doctor, not for the sex - use more technical verbiage, explain concepts in a scientific manner, use a more structured layout and design. If the paper is designed to be read by the male partners of patients, you need to hit the tone somewhere in between - use 'stronger' verbiage, without being overly technical, explain the concepts in plain terms, and use a layout and design intended to appeal to a male audience - bolder lines, straighter fonts.

    In essence, the question of "does the sex of my readers matter" when discussing white papers is no different to asking "does the profession of my readers matter?" or "does the level of education of my readers matter?". On those things where the purchase decision is influenced by sex (or profession, or education level, or any other demographic), then you need to make sure you're wording things in such a way as to attract that audience.

    L
  • Thanks everyone for your comments!
  • “Is there any value in understanding the age and gender of your readership?”

    Clearly, there is.

    There's a reason why Rodale publishes both Men's Health and Women's Health.

    Different issues, different interests, or similar interests with different perspectives on them.

    Knowing one's audience is fundamental to effective communication anytime and anyplace.

    Just look at the Presidential race. McCain and Obama both hit different notes and modify their speeches, choosing their words and emphases carefully depending on if they're speaking to groups of whites or blacks or mainly men or predominantly women.

    It's just a reality.

    Often, the issues and interests are very similar for all audiences, but the way they perceive them can be quite different.
  • Hi Mike,

    Hmmm...It's all women commenting so far!

    I agree with Bonnie in that it seems a little precarious to market by gender in many cases. OK, in consumer marketing it makes sense because there are clearly products and interests that appeal to either men or women. But in B2B, where woman have struggled to be seen as equals in terms of capabilities and pay, it seems you need to "profile" audiences more by title or position than gender.

    As a parallel example, in my customer case studies, I try to match title for title. If the reader will be a Director of HR, then I try to interview and quote the Director of HR at the featured company. Titles respect the same titles.

    Also, I think that, today, men and women in business read many of the same publications and I doubt that subtle wording changes make much of a difference. But maybe some psychologist or sociologist would disagree.

    Thanks for getting my brain working today with interesting conversation!

    Casey
    (female)
  • Consumer marketing to gender certainly makes sense, but I can understand why the woman felt a need to challenge you. I grew up in the sixties when men treated women as "lesser thans" as a matter of course. Watch "Mad Men" on tv-it does not exaggerate the prevailing attitudes of that time. Women had to question every assumption made about gender if they wanted to create more opportunities for themselves. The wonderful irony is that now my daughters can't quite believe that our society was ever like that.

    Because so many women challenged the supposed differences in intellect and abilities between men and women then, both genders can enjoy their differences with mutual respect now. I hope our society continues to grow in understanding of our small differences and large similarities. I still sometimes experience unthinking negative assumptions from the loveliest of men and perhaps the woman who questioned you still does as well.

    I have noticed a tendency in consumer marketing to sell to women's negative conceptions of men as complete bumbleheads who can't navigate what is still perceived as the women's world. They can't cook, clean, shop or take care of the children without messing it all up. And now men supposedly can't handle the finances according to some ads now showing on TV. Let's hope women continue to respect men so that they continue to show us respect we worked so hard to earn.
  • I'm not eeeeeeeeeven gonna lie, here. Under ANY other circumstances, I would have thought the same thing.. and expected a legitimate response (which I think that you had.)

    However, it wasn't until I was put in charge of a brand BY men... FOR men.. that it was clear to me that the genders absolutely do respond to different stimuli. Everything was "must be a little more heterosexual... use stronger fonts..." I mean, goodness gracious. LOL.

    Marketing and advertising won't always be about being PC - you have to drill down to that target market without teetering on the offensive. So, in short, I think she might've been better off keeping her question to herself... but I understand. We've seen too many marketers take it too far lately.
  • Yeesh, where do these thin skinned women come from? I happen to belong to that half of the species and I can't imagine getting hacked off over that.

    Yes, male vs. female marketing is totally different. Last time I looked, men and women were totally different, and that's a good thing.

    I like to think of the "Every kiss begins with K" Kay's jewelers campaign, or even Diamonds are Forever. Look at any jewelry ads around Valentines day or Mother's Day or Christmas and ask if they are marketing to men or women?

    They know full well women will drop the Big Hint and hit the men go out and purchase whatever it is...

    Since companies are finally starting to realize that more women than ever before control the purse stings, marketing to women is an essential concept. How to market to one versus the other is primary.

    I can't believe she even challenged you on this...
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