Keeping Competitors Away From Our White Papers
April 23rd, 2008, by Michael StelznerIs fear of the competition preventing you from releasing a masterful white paper?
Are you certain your ideas will be embraced by prospects, but are scared the competition will simply copy you?
These are big questions—and surprisingly common concerns.
Indeed, I recently received an email from Julie on this very topic. Let me address this directly here.
But first, here is Julie’s full question:
“We are in a quandary about putting white papers on the web for free. Perhaps you could give some guidelines?
We still have a good deal of innovative ideas we would like to publish – that would be useful to distinguish us from our competitors.
We know, however, that whatever we publish on the web will be copied by others. So, we’re trying to find ways to put those ideas out there, but control them away from our competitors.
We are considering bundles – a public white paper, a pay-for white paper with more details, and a product we can “drop in” as part of an implementation.
Any other ideas for keeping some of our materials “out there” but a little protected?
Great questions Julie.
White Papers Are Always Free
First about the “pay” white papers you mentioned above. BAD idea.
All white papers are free. And they are expected to be free by readers.
Instead, I might come out with a comprehensive report that perhaps works in a sister relationship with a white paper. You COULD charge for that.
Competitors ALREADY Have Your Stuff
Let’s be super honest here. You have all of your competitor’s confidential PowerPoints on your desk. And you got them from your customers. Guess what, the competition has all of your “secret” data also.
If you provide a paper to a prospect (for pay or for free), it WILL end up in the hands of people you consider a competitive threat.
This is just a fact of life and we need to accept this in the business world.
I know all of my competitors have my stuff. In fact I just slammed one last week for literally taking content right from my book and placing it in his white paper–word for word!
If your goal is to distinguish your business, then what are you waiting for? Get those papers written and start using them.
Sure the competition will find them. They might even attempt to copy you.
However, you have one major thing going for you. You were the company that gets the credit for the great idea.
AND, you get the benefit of hot leads and new opportunity because you have a paper on the topic and the competitors do not.
My Final Answer: Get the first mover advantage now. Create a well-crafted and compelling white paper. Market the heck out of it. Win business during slow times. Come out of nowhere and shock the competition. Let them try to catch up. The rewards of your efforts will outweigh any threat from those guys.
Let’s hear from you? Is fear holding you back? Have you moved forward on a project despite competitors? If so, what happened?
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April 23rd, 2008 at 10:42 pm
Excellent post! Being a wallflower is not a good idea. If you got it, flaunt it and let the others worry about catching up!
April 24th, 2008 at 6:19 am
I think that it all depends on the purpose of the white paper. I agree that white papers should be free, and if you are using the white paper for lead generation then you have to assume that your competitors will get a hold of it.
On the other hand, if you are using a white paper to foster good relations within your current client base, then there is no reason to market it or even put it on the web at all. As you pointed out Michael, your competitors will likely get a hold of it somehow. But by not “publishing on the web” (i.e. emailing the white paper to clients/customers or including it within a Members-Only section of your website), you might slow this process down and extend your first-mover advantage.
~Graham
April 24th, 2008 at 6:25 am
Hey Graham and Jacques!
Graham, in their case, they are trying to “So, we’re trying to find ways to put those ideas out there.”
Thus, they want exposure for their ideas.
I agree that there are some papers that are competitive attack pieces and those you want to only deliver “as need” for specific opportunities.
Mike
April 25th, 2008 at 8:16 am
In my industry there are lots of examples of companies that sell “reports” - 3 to 25 page papers. Forrester, Gartner, EMA… You believe their business model is a bad idea?
Thre is a difference between white papers for lead generation and reports with details. Reports with details become similar to books.
April 25th, 2008 at 9:55 am
Cary - Did I say something about reports being free? No, I said you can charge for those. - Mike
April 25th, 2008 at 1:27 pm
White papers are not always free. For some white papers, payment is needed. And some of them, login/registration is a necessity. Among all white papers, I like TEC white paper the most.
April 25th, 2008 at 3:04 pm
Share - I have never paid for a white paper. Payment is much different than login or registration. - Mike
June 10th, 2008 at 6:30 am
“Competitor’s?” “Let’s here from you?”
How are we supposed to take you seriously when you don’t know basic grammar?
June 10th, 2008 at 11:51 am
Pengdora - Good catch! Obviously my editor does not review my blog posts. - Mike
June 15th, 2008 at 12:34 pm
Pengora, why are you so rude?? We all can make gramar mistakes in a rush!!