Editor’s note: This is Sharon’s first contribution to our blog.
Sorry, but it just isn’t working out. These words spell the end of many relationships and client relationships are no exception. Sometimes it’s time to say goodbye. There are lots of reasons to do this:
- Perhaps you and the client aren’t on the same page when it comes to deciding how much work you should do for the rate you’re getting. If you are writing keyword fodder at low rates but the client is asking for lots of revisions, then your hourly rate might be poor.
- Maybe the client is consistently late in paying you. Clients who are used to paying large companies on a 30 or 60 day cycle can often forget that freelance writers have more immediate needs.
- Maybe you have a personality clash. Client relationships are like any other and occasionally you meet someone that you just don’t get along with.
Getting Value From Clients
For me, it’s important to give clients value, but it’s also important to get value myself. And when that isn’t happening, it may be time to end the relationship. I have had to do this twice before. Both times it was over the question of payment. At the time I was bringing in a large part of the household income, so it was essential for me to be able to rely on the payment schedule we had set up. Here’s what I did.
Polite, But Firm
In each case, I sent a polite email explaining what the problem was - non-payment of invoices. I listed the dates and amounts of the unpaid invoices, attached them again, and suggested workaround we could use, such as paying a deposit for future work before I started. Since the company had a cash flow problem, that was a no-go, but it was worth a try, I thought.
I also used a warning system. After the second unpaid invoice I said that I would have to stop work until the invoices were paid, which I did. That resulted in prompt payment. However, it left a bad taste in my mouth to have to virtually blackmail a client into paying for work he had used, and I ended that relationship too.
In both cases, we parted amicably. And that wasn’t the end of the story. One of those same clients has recommended me to someone new and another came back to me after sorting out his financial difficulties.
About the Author: Sharon Hurley Hall is a born again blogger who has been writing for more than 20 years. She is a freelance writer and ghostwriter who specialises in ebooks, SEO articles and blog posts. Sharon runs the freelance mentoring blog, Get Paid To Write Online. She blogs for Daily Writing Tips and PiggyBankPie and writes for Inspired Author and Garden and Hearth.Receive email updates when new articles are posted.