How Do You Deal With Flakey Clients?
By Michael StelznerLet me tell you a little story.
I have an international client.
I set my alarm to wake up at 5:30am. I forced my eyes opened and drove into the office early for a scheduled call with India.
The email comes in minutes after I arrive.
“Joe asked me to email you. He is stuck in traffic and will not make the call.”
Being a pretty nice guy, I say “no problem, lets reschedule…”
However, this happens far too often. People flake for one reason or another.
Why is this and how do you deal with it?
On a related note, there is an interesting post about how to fire clients from hell over at InsideCRM.
Let’s hear about your flakey clients and what you did about it.
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