How Do You Capture Skim Readers?

By Michael Stelzner

I’m busy, you’re busy.

So are the folks that are reading your words.

Whether you write white papers, articles or blog entries, it is important to meet the needs of the skimmer.

What can I do?

In one of my recent teleclasses, the topic of engaging readers came up. One of the students said, “You are really making me work to go back through the white paper and reexamine and reassess what each section is actually doing and how the headings correlate to the information in the content!”

One important way to get your readers to actually move through your document is to use headers (also known as section titles or subheads).

Translating boring words into engaging headlines

Let’s assume you were writing a white paper about workplace accountability.

What follows are some boring and exciting ways to write section headers to pull in the skim reader:

  • The Problem: Poor Accountability” could be translated into “Destination ‘Acceptable Failure’ by Way of Aimless Goals” or “The Challenges of Poor Workforce Accountability”
  • The Solution” could be restated “Steps to Achieving Personal Accountability
  • An Example” could be translated into “Accountability in Action: Corporate Example

The trick here is to focus on descriptive words that create interest to the skim reader.

It is often helpful to create mental images, like a place named “Acceptable Failure.”

Spend time creating section headers that encourage your readers stay with your piece.

Ultimately those words will actually see the reflection of someone else’s eyes.

How do you satisfy the skimmer? Do you have any other ideas?

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  • Matthew Polkinghorne
    Hi Mike,

    Use of alliterations, in my mind, is key.

    Matthew
  • I think that the first thing you should do is try to tell your story (article, blog,...) in a couple of short sentences. Write these sentences down, make them catchy, and use them as subtitles. Even a skimmer will read these and get at least a basic idea what your story is about. Then, if they are interested in what you're saying, they might slow down and read the post most thoroughly.
  • I'm a skimmer too and I must say that I was able to get the message from your blog even thought I just skimmed through. So, nice job.
  • The headline is critical because people are either busy, laxy or both. If your headline isn't right then the rest won't be written.
  • Patsi - I am the chief of skimmers. Thanks for your added discussion on this topic. - Mike
  • Good question, Michael. I like to add tables when I can, just simple two by two, or two by four tables.

    Oh, and bullet points! Anytime I write a sentence with more than four items included, I turn that into a bulleted list.

    This also helps me refine a article section into numbered lists. If I say something like "keys to effectiveness are a, b, c, and d," I know I can turn it into a numbered list and make a subheading like "Four Keys to Effective Blah-Blah"...
  • Hi Dianna - The small paragraphs thing works well. I also like to bold important text. That seems to help as well.

    Joi - The use of images is another great point. BTW, I use a standard WordPress template.

    Mike
  • I add images to break up text and consistent coloured headlines on my blog. Images work really well for skimmers as breaks the monotony of text and on the surface appears to expect less ‘commitment’ (readers time).

    I find that I enjoy and read blogs that plonk in a few images from time to time. True some people are more visual then others, but images do help when darting from one paragraph the next.

    Michael your blog feedback area is one of the best I've found, I like how it breaks everyones feedback into little sections.
  • I skim quit a bit. Call outs help as do sidebars of information. I also like graphs and charts.

    And, as you did with your blog post, cut down the size of paragraphs. Long, dense copy is really hard to read, especially in light grey mousy-type -- which seems to be the preferred font these days. :-)
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