Do You Ask for Endorsements? You Should!

By Michael Stelzner

A good word goes a long way.

Whether you are a freelance writer or a marketing pro, seek the client testimonial.

These words of approval are marketing gold.

Why? Because prospects like to hear what others think about you.

I simply ask my clients, “Can you tell me why you enjoyed working with [Insert your company name here]?”

Leave the rest of the message blank and wait to see the response.

If you do good work, you’ll be surprised at the reply.

We often underestimate what our clients think about us.

For example, here’s one I recently received:

As licensor and promoter of high-performance technology and as epicenter of a 60+ member community formed by world-leading electronic industry companies, the HyperTransport Technology Consortium faces the frequent challenge of producing white papers capable of blending innovative technology messages with compelling business arguments about its leading-edge interconnect technology.

The engagement of Stelzner Consulting for such kind of challenging tasks has not only proven successful in meeting our original technical and business objectives, but it has considerably exceeded our expectations in terms of audience appreciation and leveraging latitude of the resulting work.

In addition, we have found Stelzner Consulting’s writing expertise, work methodology and cost competitiveness to be first rate.
It is a highly recommended marketing service provider to any technology-oriented company.

[NAME WITHHELD]
General Manager
HyperTransport Technology Consortium

It is totally within reason to edit your testimonials. Just ask your client for final approval.

Here’s how I will edit and propose the above excerpt:

We faced the challenge of blending technology and business messages into a white paper that would resonate with world-leading electronic companies.

Stelzner Consulting considerably exceeded our expectations. Our audience embraced the white paper and we were able to leverage it for great exposure.

Stelzner Consulting’s writing expertise, methodology and cost were first rate. I highly recommended them to any technology-oriented company.

How have testimonials helped you succeed?

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  • Hi Everyone;

    Thanks for your responses!

    Ed, wow! Sounds like you used a white paper to sell your idea and it worked! Great!

    Patsi, I agree that sometimes you need to prod and guide folks that you want endorsements/testimonials from. I went through that with my book. See http://www.writingwhitepapers.com/press/Testimo... AND, sometimes it is OK to write it for the person.

    Griffin, Nettie and Dianna! Thanks for stopping by.

    Mike
  • Ed Rawson
    I am very new at this White Paper writing business but after 30 years as a Consultant in the Business Process and Enterprise Content Management fields I have gone out on my own. I have written white papers before but just last week I sent a White Paper on Email Management to 5 of my former clients and ask them to review the White Paper and send me their thoughts and recommendations.
    I was very pleased with the results, all 5 sent recommendations and glowing reviews and one CIO ask if I would work with her to implement my paper at her company. ( Fortune 50 Company)
    Of course I agreed and just closed a $500K two year project. This works but you have to not only put your time and energy into it you need to know what your talking about just in case they ask you to put your money where your White Paper is.
  • Very important post, Michael. We will actively solicit testimonials after a project, and in particular, we will ask people to tell about results and differences. We aren't seeking compliments, although that's always nice, we want to hear how our work increased or improved xyz. People find it easier to write when you give them direction.

    Recently we reached out to some 'big names' for some testimonials in the form of an endorsement for our credibility and professionalism. We wrote a personal email telling these well-known Internet professionals reminding them of where we had worked together and if they could say a few words about our passion, expertise, and sincere desire to help others. We reached out to people who had published books because we knew they would like the opportunity to remind people of their book. We also gave these people direction for their testimonial, because we know busy people don't want to have to think or spend time. In one case, we were asked to write the testimonial ourselves (in their style) and they merely had to tweak it. This works, but you have to put time and energy into it and be proactive.
  • Testimonials can be the deciding factor for helping a potential client make the leap of faith and buy your services and/or products. Great post!
  • Hey Mike,

    Another great question. I collect em, treasure em, keep em and use them!
  • Do I use testimonials? Heck yeah!
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